A customer asks where their order is and I have to dig through three dashboards
- I promised 5 day delivery and the supplier took 12. Now I'm dealing with angry messages
- I can't tell if an order was actually sent to the printer
- Home
- Fix guides
- Orders go out and tracking comes back
Post Office
Orders go out and tracking comes back
Post Office sends each paid order to your provider and writes the tracking back to your store.
Post Office
Post Office runs the order flow
- Store orders go to your provider automatically, or wait for your review above an amount you choose
- Tracking is checked every 20 minutes and written back to your store
- You set the handling time and the shipping promise buyers see, plus your returns policy text and a reship rule for damaged items
Every order has a status you can check at any time. Best fit: Outpost, $49 a month.
Questions
Do orders go to the provider automatically?
Yes, unless you choose to review them first.
Who sets the delivery promise?
You do. Post Office shows the handling time and promise text you set.
Where does tracking go?
Back to your store, so your customers see it there.
Related
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